Spaziora Architilier Studios · Policies
Refund & Cancellation Policy
Spaziora provides consultation, architecture, interior design, and related creative services. Because work may involve reserved time, research, drawings, concepts, and third-party costs, cancellation and refund terms depend on the stage of work and the written proposal agreed with the client.
Last updated: 9 October 2026
Consultations and bookings
If you need to change or cancel a consultation, contact us as early as possible using the Contact Us page. Any consultation fee, advance, rescheduling window, or no-show rule will be disclosed at booking or in the applicable written confirmation.
Project advances and work already completed
Payments for work already performed, deliverables already supplied, and approved non-refundable third-party costs may not be refundable, subject to the written agreement and applicable law. Any advance payment and the stage-wise payment schedule should be specified in the proposal or contract before work begins.
Cancellation by a client or by Spaziora
A client wishing to cancel a project should send a written request. The final account may take into account completed work, committed expenses, and terms agreed in the project contract. If Spaziora must cancel or cannot deliver an agreed service, we will discuss the appropriate next steps and any refund due under the agreement and applicable law.
How to request a refund
Send your name, project or booking reference (if available), payment date, and reason for the request through our Contact Us page. We will review the request and respond. Where a refund is approved, the processing time may depend on the payment provider or bank.
Consumer rights
This policy does not limit any consumer right that cannot legally be waived. If a signed proposal or contract sets a specific cancellation or refund process, that process applies alongside mandatory legal protections.